Archive for the ‘Service’ Category

Predictable, reliable, improved energy outcomes: Step 1 1

Feb 25

Whenever we poll energy buyers about their biggest concerns about energy, the responses are “controlling costs”, “managing out-of-control costs” or a general concern about “rising costs”. There is always a concern that energy costs are completely out of control, and are impossible to predict and manage. That doesn’t have to be true. The Megawatt Hour […]

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Electricity Purchasing Checklist: Pre, during and post contract 1

Sep 26

“Retail is details.”* That is a true-ism when it comes to buying power and gas in deregulated markets. Last week we talked about the language of energy — and how inscrutable the language of energy can be. This week we transition to the pragmatic and detail-oriented process of preparing for, executing and ensuring a thorough […]

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When a contract is not what it seems.. 1

May 19

Or.. another example of why honesty is the best policy in electricity contracts. This week we have 2 more real world examples of electricity contracts gone wrong. 1) When is a fully-variable rate contract not a fully-variable rate contract? Back in December 2013, a New York commercial real estate customer signed a contract that they thought […]

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Power Markets: Winter costs & Questions to ask 1

Apr 20

The Winter of 2014 may come to be known as a watershed for power markets. Between the Polar Vortex and fuel shortages (in part due to power plant fuel switching from coal to natural gas), this Winter (January, February and even March) resulted in unprecedented high power pricing up and down the East Coast. Why […]

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News: CICU Collaborates with The Megawatt Hour on Innovative Energy Program 1

Jul 11

    CICU Collaborates with The Megawatt Hour on Innovative Energy Program News Date: 07/11/2013 The Megawatt Hour, the New York-based energy information platform, has signed an agreement with the Albany, New York-based Commission on Independent Colleges and Universities (cIcu), which represents more than 100 independent colleges and universities in New York State. The agreement […]

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Lessons from the Field: Your Supplier Bill 1

Feb 27

Periodically we post information about experiences customers have when purchasing electricity. The following post describes recent lessons learned from customers who are currently buying electricity from a third party supplier. Here we focus on supplier billing verification and tracking. Verify savings and/or rates A customer recently asked us to help them switch from an index, […]

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Demand Response and Capacity Challenges in Texas 1

Jul 11

Be sure to read this article about capacity challenges in Texas. The background here is that on July 9, the U.S. Energy Information Administration (EIA) reported that ERCOT is not expected to have sufficient supply capacity to meet its reserve margin requirements this summer. While most businesses and residences may not see any supply impact […]

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Standing out from the crowd 1

Jun 5

How do we do it?   If there’s one message that we hear from customers all the time, it is that they have had a lot of phone calls about energy supply recently. We appreciate the fatigue that all of you business people feel about the energy decision. The Megawatt Hour is built to be […]

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Lessons from the field: pre-sale service, energy supply, ESCOs 1

Apr 24

    A medium-sized hotel in NY City asked us to help them get pricing from suppliers.  It is not something we usually do, but we agreed to do it in this case.  We contacted 5 suppliers who are reputable and who we know pretty well.  Four of the five were very responsive– Con Ed […]

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Decisions and will power… and electricity 1

Sep 1

You all have a lot to do in one day.  Develop and plan budgets, make decisions about new business, evaluate how well a building or facility is operating, take feedback from colleagues and clients.  It’s exhausting.  It turns out that all the decisions that you have to make in a day takes a measurable physical toll […]

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